PringlesDirect: We are a small family owned business ran out of Cadillac MI.

Our main product line is HP Photo Paper and HP Wide Format Paper, but occasionally we have other HP products such as Ink Value Packs and Camera Dock Cases. We also occasionally run sales on computer accessories such as cables, DVD ROMs etc…
Tax Policy
Michigan state residents are subject to sales tax.
All orders will either be shipped UPS or USPS depending on your location. We try and provide the quickest delivery time by switching between the two. Please email us at and we will make every effort to accommodate your shipping preferences if special requirements are necessary.
All returned merchandise will be deemed new and in original condition if all packing materials, including manuals and warranty cards are enclosed. Returns are accepted within 45 days from your invoice date. Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement of the full purchase price. Returned merchandise is subject to a minimum 15% restocking fee. When no proof of purchase is available, we refund the most recent price charged for items returned to us.

Shipping, handling, and insurance charges are not refundable for any returns of product to PringlesDirect. The customer is responsible for returning and shipping the merchandise to Pringlesdirect. Pringlesdirect does not pay for the shipping charges, for returned merchandise, whether it is for return for credit or exchange. It is also the customer's responsibility to cover the shipping costs of any Refused packages. These include the shipping costs going to the customer's address and for the return trip back to our warehouse. These shipping costs are not refundable.

Consumables and Memory Cards Return Policy
All products falling under consumables including recording tape of any kind, DVD or CD blank recording media, printer ink cartridges are deemed not returnable when package is opened. There are no exceptions. Video graphic cards and Memory cards including Smartmedia, xD Picture card, CompactFlash, notebook or desktop memory modules or any type are not returnable when the package is opened. If it is returned it is subject to exchange for same product only if defective, or for credit is subject up to a 15% restocking fee if all the contents are there, If contents are missing then it is subject up to a 50% restocking fee.

If you wish to return your online purchase: First, please call our Customer Service Department at 1(231)775-1322 to obtain a Return Authorization Number. Packages will not be accepted without this RMA number and will be returned to you via the designated carrier. Please make sure you can trace the returned package with a carrier. Once we receive your package, we will promptly exchange or refund as you instruct.

Our return address is:
218 N Mitchell ST.
Cadillac MI. 49601

Shipping, handling, and insurance charges are not refundable for any returns of product to Pringlesdirect.

Customer Service: 1(231)775-1322 or
Tel: 1(231)775-1322
Hours: 9:30 – 6:00 EST Standard Time

Mailing Address:
218 N Mitchell ST.
Cadillac MI. 49601